Yarn, needles and patterns are available for purchase by phone or email. We currently carry over 400 brands of yarns, 100 sale yarns and thousands of books and patterns. If the product is available in our store, we will gladly mail it out to you.
If you have any questions about our inventory, prices, or general inquiries, call Gina Brown's at 403-255-2200. Send any questions to firstname.lastname@example.org (Please allow a few days for email responses.).
When ordering via email, be sure to include....Your mailing information. Including name, full postal address and phone number. Please note that ALL shipments will be sent out via Canada Post Expedited to insure tracking on all shipments.
After this, phone us at the store with your VISA or MASTERCARD information for payment. DO *NOT* send your Visa or Mastercard information with your email!!!! This is not secure, and Gina Brown's cannot guarantee your credit card information information will be safe - please only give this to us over the phone.
All returns require prior authorization and return shipping will be at the customers expense.
Returns must be in the original condition - no pet hair, cigarette smoke smell, wound balls.
Any regular priced yarn is returnable within 30 days of purchase for a store credit or exchange. All other items are final sale. Sorry no cash refunds.
Our experienced staff look forward to helping you in any way we can!
Thank you from Gina Brown's!